Management team
Mr James Brookman
Managing partner
Nicola Willoughby
Practice manager
Jitka Stacey
Assistant manager
Admin and reception team
We have a comprehensive admin team with 15 members who are highly trained to be able to assist with any and all patient enquiries. Reception are the first members of the primary health team you will meet, either on the telephone or at the surgeries. They are fully trained to do a difficult job well.
Please remember that if you seem to be left waiting or are asked one or two questions they are only carrying out our policy which is aimed at making the practice run as smoothly as possible. They have to judge the urgency of your request, so please try to give them the necessary information. All information they receive is treated in the strictest confidence.