Accessing your health record

Your health record includes information like any conditions or allergies you have and any medicine you’re taking.

Most patients will automatically have access to more information added to their health record. This includes letters, test results and appointment notes.

You can access your health record and nominate someone you trust to access it too.

You can use your NHS account (through the NHS website or NHS App) or SystmOnline to access your health record.

You’ll need to ask the surgery for online access to your full health record, or you’ll only see your medicines and allergies.

First, you need to register for online services and prove who you are. To request access:

• Visit the surgery with photo ID so we can confirm your identity
• If you are setting up access for the first time, we will give you a username and password
• Go to SystmOnline or the app for access

For any other medical records, you need to ask for them at the NHS service you went to. This includes records like your hospital record.